Kranon

Kranon is an agency based in Mexico City that helps companies in Mexico and Latin America transform customer service using cloud technology and artificial intelligence. Founded in 1988, the team of 64 designs, optimizes, and operates omnichannel contact centers, integrating voice, chat, WhatsApp, and social media. They implement voicebots and chatbots with generative AI, speech analytics, and automation to reduce costs and improve customer experience.